Why Do We Need Resiliency Skills?

Our resiliency or lack of it can greatly impact our ability to succeed at work, home, and school, and in society. We need to nurture, mend and strengthen our resiliency skills. Our quality of life and careers and length of life depends upon it.

Resiliency skills help people to keep moving forward in life. Resiliency consists of a set of skills. These skills assist us to stay "up right". They enable us to move forward in life despite the many obstacles and significant challenges we all have to face. Resilient people see the opportunity in every crisis.

Resilient people share several traits: these include: acceptance of reality; a deep belief that life is meaningful; and an uncanny ability to improvise.

When do we need to be resilient?

Resiliency helps us stay focused and solve the problems we face in life. We use resiliency skills to deal with adversity and deal with life and work challenges both positive and negative.



The Resiliency and Emotional Intelligence Business Case*

Studies by Hunter, Schmidt and Judiesch 1990, and Goldman 1998, show that:

• Emotional Intelligence (EQ) is more important than leadership
skills in management positions. EQ impacts performance more
than IQ, cognitive ability and technical skills combined.

• High EQ sales professionals are up to 25% more productive
than their low EQ counterparts.

• In some environments high EQ staff have 63% less turnover.

• High EQ Division Leaders can outperform targets by more
than 15%. Those who choose not to develop EQ competencies
can underperform by -15%. Aggregate total, a 30% difference.

• High EQ Operations Managers are up to 20% more productive.

• HIgh EQ sales clerks and mechanics are up to 127% more productive.


Success is not measured by what you accomplish,
but by the opposition you have encountered,
and the courage with which you have maintained
the struggle against overwhelming odds.
Orison Swett Marden





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